San Jose City Tour

Reservation and cancellation policies 1. Given that Expediciones Tropicales manages a series of tours that are operated every day, reservations for These can be carried out without previous time condition, except in those cases in which a minimum of people to operate, a situation that would be reported immediately. 2. To guarantee these reservations, you are requested to send the fax or email with all the information of the passenger and the corresponding prepayment, unless the booking company has credit with our company. 3. Any special indication regarding the passenger that is sent to us must be in writing in the mail or fax of corresponding reservation. (Examples: Date changes, hotel changes, specifications on the passenger feeding etc ...) 4. The agency that makes a reservation must always require a written confirmation of it as a guarantee from the service to our reservations department. 5. If on occasion it is indicated that Tropical Expeditions must charge the client, in case of "no show" the The agency that makes the reservation assumes full responsibility forcing itself to pay the normal rate of service. 6. a-Tour Daily and Tours with specific days of operation Cancellation or modification 24 hours before the start time of the service in writing so that it is not incur a penalty. b-Additional Tours and Private Tours Cancellation or modification 72 hours before the start time of the service in writing so that it is not incur a penalty. 7. Any tour cancellation in which lodging services are required, the charge or fine will be conditioned by the cancellation policies of the respective hotel. 8. From the moment that Tropical Expeditions confirm a reservation, it is responsible for operating said service. Consequently, any cancellation of a tour with less than 24 hours will have a 100% charge inevitably. 9. Notwithstanding the previous point, if by force majeure the passenger needs to cancel his reservation with a anticipation of less than 24 hours, what could be allowed is a change of service date, as long as be a regular tour. 10. Understand by regular tours all those one day tour services operated by Expeditions Tropical. 11. In case of NO SHOW, the service will be billed at the normal rate.